12 July 2017

The Four Personas of Culture

One of the biggest challenges for the modern-day enterprise is to imbue curiosity and agility as a daily way of working. Curiosity fuels the continuous cycle of iteration and realignment that is essential in a dynamic enterprise. Whereas agility enables companies to move quickly and decisively in anticipating and taking...
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27 June 2017

The Magic 5 to Transform Customer Engagement

I talk a lot about engagement. I write about it constantly. I create models, systems and workshops to help improve it. I speak with clients about engagement on a daily basis. You might think I’d get bored-to-death talking about engagement but it’s a topic I’m really passionate about. Co-creation. Change....
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09 June 2016

Co-Creating Cultures of Innovation

Last week I delivered the keynote at CONTECH 2016, the Australian Industry Group event that brings together leaders of the Confectionary industry, spanning brands, manufacturers, food scientists and governing bodies.  With a focus on innovation and safeguarding our future practitioners from a wide range of disciplines gathered to discuss the changing face of Confectionary. Insights and strategies to protect intellectual assets in the face of...
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03 December 2015

When Agile and Curious Collide

As consciousness increases in the world it seems the divide between organisations and their stakeholders only gets bigger.In fact, Deloitte ‘Human Capital Trends 2015’ reveals an astounding 87% of organisations cite culture and engagement as one of their top challenges, and 50% call the problem “very important”.’ The culture and...
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