The Change Leaders Manifesto
The essence of any purpose-led organisation is to recognise why it exists. Irrespective of function, every business on the planet was established to fulfil a... Read More
Ripple Science—Generating Customer Loyalty and Profitable, Sustainable Growth
Every sales, marketing and frontline manager on the planet wishes they had a ‘sixth sense’ for where and how to focus efforts to improve customer loyalty. What if I... Read More